Can anyone tell me how to get rid of Trojan horse downloader generic2.qzp please.
i have used avg 7.5 free edition , avg ani-spyware and ad-ware. avg 7.5 freeedition finds it ,but it keeps coming back. its slowing the pc right down,
Thanks
Downloader generic2.qzp?windows
Switch off System Restore as back up files may be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it. All the following programs are free for home use;
You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out.
http://www.zonelabs.com Zone Alarm firewall OR
http://www.comodogroup.com/ - Comodo firewall.
You need to install one anti virus;
http://free.grisoft.com/freeweb.php/doc/... -AVG anti virus or
http://www.avast.com - Avast Antivirus
http://www.bitdefender.co.uk/site/Main/v... - Bitdefender 8 doesn't run in the background and can be used as a second back up anti virus.